Collision repair process st. charles

Collision Repair Process

What are the steps in our auto body repair process?

At Excel Auto Body we have refined our repair process to ensure maximum efficiency and excellent results. We pride ourselves on ensuring that all repairs are done to the highest standards. Below are the details about each step of our proven collision repair process.

Our SImplified Collision Process

Get your vehicle back on the road quickly and safely

Step

1

Repair Planning

Repair Planning

If your vehicle is roadworthy, we will give you an estimate and a drop date so that you can drop your vehicle off at our body shop.
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Step

2

Pre-scan

Pre-scan

Our expert technicians scan your vehicle for necessary repairs and adjust your repair plan accordingly.
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Step

3

Vehicle Assessment

Vehicle Assessment

Our Customer Service Team will handle administrative issues like ordering parts and answering any questions you might have.

Step

4

Vehicle Repair

Vehicle Repair

We will begin investigating any hidden damage and inform you and the insurance company if we find additional damage. Then, we remove any parts that require separate repair or replacement. Our certified technicians then perform all structural and body repairs.
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Step

5

Vehicle Paint

Vehicle Paint

Your vehicle will be ready for painting and polishing once the bodywork has been completed. Our expert painters use our color matching technology to match the manufacturer codes.
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Step

6

Vehicle Reassembly

Vehicle Reassembly

After painting and polishing, your vehicle will be reassembled with all parts required for your repair order. We address any mechanical problems and ensure that your vehicle is aligned properly.

Step

7

Clean Vehicle

Clean Vehicle

Now it's time to complete a thorough wash and vacuum. This last step will ensure your vehicle is spotless upon pickup and allow us to make any additional cosmetic repairs.
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Step

8

Quality Assurance

Quality Assurance

This final quality assurance checkpoint verifies that all work has been completed and that your vehicle is in the same condition as before it was damaged. Excel Auto Body is committed to ensuring the safety and satisfaction of all our customers.
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Step

9

Post-scan

Post-scan

Once your repairs are complete, our team will reach out to you and arrange for you to come in for the final inspection and paperwork. Before completing the final paperwork and returning your keys, your service advisor will inspect the vehicle and discuss the repairs.

Get a Free Estimate

You can rest assured that our work is guaranteed and that our customer service is our greatest asset. Find out how we can help you get your vehicle back on the road.

Client Testimonials