Collision repair process st. charles
Collision Repair Process
What are the steps in our auto body repair process?
At Excel Auto Body we have refined our repair process to ensure maximum efficiency and excellent results. We pride ourselves on ensuring that all repairs are done to the highest standards. Below are the details about each step of our proven collision repair process.
Our SImplified Collision Process
Get your vehicle back on the road quickly and safely
Step
1
Repair Planning
If your vehicle is roadworthy, we will give you an estimate and a drop date so that you can drop your vehicle off at our body shop.
Step
2
Pre-scan
Our expert technicians scan your vehicle for necessary repairs and adjust your repair plan accordingly.
Step
3
Vehicle Assessment
Our Customer Service Team will handle administrative issues like ordering parts and answering any questions you might have.
Step
4
Vehicle Repair
We will begin investigating any hidden damage and inform you and the insurance company if we find additional damage. Then, we remove any parts that require separate repair or replacement. Our certified technicians then perform all structural and body repairs.
Step
5
Vehicle Paint
Your vehicle will be ready for painting and polishing once the bodywork has been completed. Our expert painters use our color matching technology to match the manufacturer codes.
Step
6
Vehicle Reassembly
After painting and polishing, your vehicle will be reassembled with all parts required for your repair order. We address any mechanical problems and ensure that your vehicle is aligned properly.
Step
7
Clean Vehicle
Now it's time to complete a thorough wash and vacuum. This last step will ensure your vehicle is spotless upon pickup and allow us to make any additional cosmetic repairs.
Step
8
Quality Assurance
This final quality assurance checkpoint verifies that all work has been completed and that your vehicle is in the same condition as before it was damaged. Excel Auto Body is committed to ensuring the safety and satisfaction of all our customers.
Step
9
Post-scan
Once your repairs are complete, our team will reach out to you and arrange for you to come in for the final inspection and paperwork. Before completing the final paperwork and returning your keys, your service advisor will inspect the vehicle and discuss the repairs.
Get a Free Estimate
You can rest assured that our work is guaranteed and that our customer service is our greatest asset. Find out how we can help you get your vehicle back on the road.
Client Testimonials
SO impressed with this place! They were efficient, friendly, kept me in the loop and did AWESOME work! My car looked perfect when I picked up! Hopefully I won’t have to come back, but if I ever have something happen to my car, I will absolutely return!
Nancy
Friendly faces. Fast, easy inspection of my car damages. Scheduled repairs. Reduced my worries of what's next. Highly recommended.
Betty Staimpel
Previous
Next